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As mentioned before, my unexpected extended trip to San Francisco in April, gave me time to conclude a deal that has significantly strengthened our presence in the US. So we have officially announced today that we are merging our US operations with SF based PR and communications agency – Rainemakers. Rainemakers was established a little over a year ago by Debra Raine, former GM of Waggener Edstrom‘s Western Region, EVP Weber Shandwick’s Bay Area, and PorterNovelli in Asia. She has a tremendous track record driving US and international campaigns for companies such as IBM, HP and Amazon; and she’s already grown a strong client base for Rainemakers in what is a difficult and highly competitive market.

For US clients particularly those tech companies in Silicon Valley, we can offer strong domestic PR capability integrated with seamless and scalable international campaigns without the high cost associated with traditional multinational PR firms or the hassles of managing multiple agencies. For clients based outside USA we can now offer strong US public relations capability covering consumer, corporate, digital, IR and technology, all as part of their international campaigns. Read more

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My recent trip to San Francisco got unexpectedly  extended from 7 days to 16 due to the volcanic ash flight ban. Not a bad place to be stranded, and seeing I had the use of an office and support, it was really just business as usual.

And the good news is that it gave me time to conclude a deal that has significantly strengthened BondPR presence in the US which we will announce shortly.

Great news here, Regus has said it is OK  for BondPR to publicly announce that we won the contract to handle international PR campaign across 30 countries. It was good to read the story in PR Week UK . Actually we finalised the deal back in October but we all agreed not to talk about it until some results had been achieved.  But now that results are coming in from around the world we can tell you all about it.

As Regus grew to operate in over 75 countries, so too did the number of PR agencies and it became a  management nightmare. Regus still maintain agencies in 10 key markets  such as UK, USA, France…., but for 30 countries where there were 20 agencies, there is now one. Regus wanted the best support in local markets but through a single point of contact, they selected BondPR, as we offer “a unified cost-effective and results orientated approach, as well as good chemistry and significant global reach.”

The campaign is being built around Regus’s key messages which are particularly relevant at this time of globalisation, cost review and changing work patterns.  Regus  already generates a significant amount of content in the form of news, articles, briefing papers, surveys and research reports. BondPR is tailoring, localising and translating this content to meet the needs of key business and management media around the world.

So being in PR we wrote a news release about this.

We  were already a customer of Regus and look forward to making a significant impact on their further success.

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BondPR undertook some basic online research on the international reach of the top 20 tech PR firms in US (Source O’Dywer) and UK (Source: PR Week). Highest was Edelman with a presence in 24 countries, Text 100 with 23 and Lewis in 20. Even outside this list, firms like Fleishman-Hillard may have 80 offices but they are only in 22 countries. Coming close is European focused group Trimedia (now includes Eastern Europe specialist Mmd) with 47 offices in 28 countries.

I can’t tell you how many countries they are running campaigns in but I do know BondPR International though not yet in the Top 20 list is currently running campaigns in 50 countries through its own offices, regional hubs and established delivery partners, working for companies like Autodesk and Regus. Reach out…. we are there.

Still Buzzing

Hmm, it seems to have been five months since the last post on BondBuzz. Well, the BondPR team have been very busy.

Now running campaigns in over 50 countries for 40 clients

Just started a campaign for the leader in serviced and virtual offices across 30 countries

In process of rolling out our plan to establish 10 regional hubs across the world to give full global coordination

Merging a PR firm with our UK operation

That’s all for now……

Now any PR  firm operating in the tech market can say they have a global reach of 80 countries. No more fluff and pretending, it is real. BondPR  is opening up its international network to other PR firms under the brand of BondPRNet.

Actually we have been handling international PR campaigns for PR firms in the UK, USA and Germany for a while but now want to extend our partnerships and also offer white label service if required.

BondPR only has direct employees in three countries but has put in place delivery partners in a further 77 countries and is currently active in 30. We add value by making multi-county campaigns simple. We manage the international team and take care of consistency and quality of service, offering one point of contact. However if a PR firm wants just one country we may put them in direct contract with our local office.

As more clients look to manage international campaigns centrally partially due to budget constraints, then this option makes sense, they have their main PR firm whether it is in USA, UK  or wherever and they can use BondPRNet to deliver the campaign and the message as if it was their own team. Yes, it makes multi-country campaigns simple.

panorama_vaticanPope

Living in Rome as I do, one becomes used to reading about the latest Pope Watch News: from condom usage in Africa to global interfaith dialogue, to his favorite flavor of gelato (Pope John Paul II was apparently a fan of marron glace - the verdict is still out for the current Pope Benedict).

I loved the recent announcement that His Eminence was starting a Facebook page, a YouTube channel, providing content for iPhones, and joining the wacky world of Twitter.  What a hipster, that Popester.  Who knew?

It’s all part of the celebration to mark the World Social Communication Day (May 24), founded by the second Vatican Council following a decree on the media of Social communications back in the 60’s.  The church uses “Social Communications” to refer to the mass media in general – so not necessarily referring to the “social networking” phenomenon that are embodied by Twitter, Facebook, etc.  This Vatican decree overturned a previous Church position that was critical of the liberty of the press, and the day has been used to give an annual update to the followers of the Catholic Church and to foster communication amongst the faithful.

PR, of course, is all about communication, and the exploding social media phenomenon insists that this now be two-way communication with our stakeholders and our community influencers in order to survive.

The Vatican has clearly recognized that it needs to keep on top of its PR game as much as any multi-national corporation in order to maintain visibility and credibility in the global marketplace.  To survive in the competitive area – jockeying for position amongst innumerable faiths and, every more increasingly, the growing tide of “non-faiths” (agnostics and atheists) – the Catholic church must maintain this critical two-way dialogue in a meaningful way with its “customers”.  They must strive to ensure that they don’t migrate to the “competition”,  and try to attract new customers interested in buying its celestial “product”.

How successful will the Holy See be in his endeavor ( www.pope2you.net )?  Will the young, and the not-so-young, flock to the papal Facebook page or track Benedict’s Twitter updates or stay tuned to the Vatican YouTube channel  (http://www.youtube.com/vatican?gl=IT&hl=en-GB )?  Will the content be engaging, uplifting, valuable, provocative, inspiring?  Will the church be able to utilize this medium as an effective crisis control tool?  Will the Pope follow in Ashton Kutcher’s footsteps and surpass a million followers?

God only knows.

The press release is no longer just for the press. In today’s online world it is a way of communicating directly with your audience (customers, partners etc…) by supplying the online news services with content so that people will find you when they are looking for companies like you. In fact, the “press” release is a pretty bad way of communicating with the press, most journalists ignore them as they get too many and they know everyone has received the same one.

So just take the “news” release for what it is, a release of news to everyone. Craft it carefully so your key words and phrases are included and get it out online. so when a real journalist or blogger is researching your field, they find you by hitting on the content you created. And don’t just do one release a month, write more short pieces, even very week, just updates on your company, comments on the market, agenda setting thoughts on your sector. Also make sure your international offices get them too so that it gives ideas they can adapt and amplify locally. But don’t send them unsolicited to journalists, just the online news sites, journalists deserve the personal approach. So create the buzz, then you may get the bang.

Most tech firms operate internationally in order to survive and indeed grow. However this global presence is not matched by the biggest PR firms that serve them. We did a check on the top 20 PR agencies that specialize in tech produced by O’Dywer, it reveals that only half of them have an office outside the USA. Of the remaining 10, six only have an office in the USA and four are members of networks. The top three in terms of global reach are Edelman with a presence in 24 countries, Text 100 with 23 and Lewis in 20 which may explain why they collectively hold 70% of the listed total revenue of $216 million. Only 5 agencies make any significant reference to international, none seemed to indicate it as an integral part of their offering.

So it was interesting to note that BondPR is currently handling campaigns for tech companies in 30 countries through its team of offices and established delivery partners. So does that make us Number One for global reach!

 

Mobile World Congress, formerly called 3GSM, is the world’s largest exhibition for the mobile industry, showcasing the latest innovations in mobile technology and services and generally celebrating the industry’s many achievements over the past 25 years.

 

Until 2 years ago, the event took place in Cannes, during its 3GSM days, and many attendees fondly remember client meetings on yachts, extreme wining and dining,  and the overall more intimate nature of the gathering.  Now, around 2 decades later, attendance is in the range of 50,000 with around 1,300 companies exhibiting (though this years attendance was down by about 10%).

 

Economic undercurrents

 

While there was an underlying unspoken sense of muted fear and trepidation, many singled out the unique roll of the mobile industry in the difficult economic times.  During the congress, the number of global mobile connections surpassed 4 billion –the total human population of the globe stands at 6. 7 billion (I looked it up!).  Of course this isn’t the total number of mobile users worldwide, since many consumers have more than one handset, while others in emerging markets often share.  Nonetheless 4 billion mobile connects is an astounding figure to consider.

 

It’s against this backdrop that Mobile World Congress (MWC) participants discussed the unique role of mobile industry in lifting the world out of recession.   It’s one of the few sectors that is well positioned to weather the downturn and the industry, according to some, is one of government’s best answers to that downturn; in generating jobs, innovation, productivity and high technology, and doing so in a more environmentally sensitive way.  What’s more, the mobile sector is one of the few industries that has not required a global government bailout during the downturn.

There was still some star quality to the event, especially with lead singer of Will.i.am, of Black Eyed Peas fame, at the Mobile Backstage entertainment show and Kevin Spacey as host Mofilm short film festival.   

In my view, the show this year was just as notable by what wasn’t there, as by what was

 

What wasn’t there:

 

·         Apple wasn’t there, though the iPhone was there in spirit, with lots of competition scrambling to emulate it’s basic technology.

 

·         Pre-event buzz was all about Google’s Android open source mobile platform.

Yet I didn’t see one Android handset that was ready, actually commercially available.  Was Microsoft responsible for killing Android?

 

·         Huawei’s entered the smartphone market with their Android-based prototype, but the actual launch is scheduled for some time later this year.

 

·         HTC phone, Magic was based on Android platform, but wasn’t actually commercially available yet.

 

·         Microsoft launched the new Windows® phones with a free My Phone service that will enable people to access, manage and back up their personal information to a Web-based service, making it easier to upgrade phones without the worry of losing important information.  Focus on “will” here, the My Phone service is currently available in a limited invitation-only beta format

 

·         On the environmental front there was not a whole lot of green stuff (some cell phone recycling, but not much more)

 

What was there:

 

·         App stores - Nokia and Microsoft both launch their versions of app stores, with many others clamoring to develop their own version of an application storefront, where users can easily discover and download applications for their smartphones and developers can easily create and monetize those apps.  Trick is: they need stuff to put in those stores!

 

·         Touch screen - Quite simply, everyone’s doing it.

 

·         Meemix – yet another innovative company coming out of Israel, Meemix offers a music service which allows users to create and share personalized Internet radio stations and video channels for free. What’s really unique is that they’ve developed this taste prediction technology, which gives users their favorite music while introducing new artists that match their own individual tastes and in accordance with your current mood.  Way cool.

 

What I liked the best, amidst all the hype and the undertones of economic nervousness, were the simple things that came out of the show.

 

SIMPLICITY

·         Imagine if all cell phones were made to use the same cell phone charger!  Life is about to get a little bit easier.  The mobile industry agreed on one standard cell phone charger that will work with the majority of new handsets by 2012.  Not only will the number of chargers being manufactured each year be cut in half, but the new charger is also targeting a 50 % reduction in standby energy consumption and a three times more energy efficiency than the current chargers.  Good news for those amongst us who have settled with dead batteries for lack of compatible charger in sight.  And bonus: good news for the environment.

 

·         GSMA and Gates Foundation target the ‘unbanked’ – this partnership aims to bring financial services to developing countries via mobile phones. There are over one billion people in emerging markets today who do not have a bank account but do have a mobile phone, and this solution allows them to transfer money simply, efficiently, and cost effectively.

 

·         ForgetMeNot Software is another company that offers this simplified wire transfer solution via mobile phones.  But they do another cool thing:  they allow users to send IMs and emails via any telephone without the need for downloads or any special technology, via SMS technology.  So, virtually any cell phone on the planet can now send emails, essentially for the cost of sending an SMS.  For the developing world in particular, but for all markets around the world, this is very good news.

 

Finally, events such as Mobile World Congress are always crucial from a networking standpoint.  As in previous years, this added advantage was in full force.

 

Networking

The BondPR business model of multi-country campaigns made simple means that we do business with clients and PR partners around the world, and we’re always looking for ways to make the process more efficient and effective – both from a cost perspective and otherwise.  Around the time of the conference, we needed to schedule meetings w/ our PR partners in Germany, the US and Scandinavia; plus meet with clients based in Sweden, UK, Asia and the Middle East — we were able to consolidate all those meetings in the form of Mobile World Congress, saving on time, increasing efficiency. and minimizing our carbon footprint to boot!  That is good news indeed.

 

 

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